Frequently Asked Questions (FAQ) – iPhone360.com

1. What is iPhone360.com?

iPhone360.com is your one-stop online store for the latest Apple iPhones, accessories, and premium mobile gadgets. We offer authentic products, competitive prices, and fast delivery across Dubai and the UAE.

2. Are the products genuine?

Yes. All our products are 100% original and sourced directly from authorized Apple distributors or trusted suppliers. We do not sell replicas or refurbished products unless clearly mentioned in the product description.

3. Do you offer delivery across the UAE?

Yes. We provide delivery to all Emirates, including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.

4. How long does delivery take?

• Dubai & Sharjah: 1–2 working days

• Other Emirates: 2–4 working days
  Delivery times may vary during holidays or promotional periods.

5. What payment methods do you accept?

We accept multiple payment options for your convenience:

• Credit/Debit Cards (Visa, MasterCard)

• Cash on Delivery (COD) – Available across the UAE

• Secure Online Payment Gateways

6. Can I return or replace my product?

Yes. We offer a 7-day return/replacement policy if the product is defective, damaged, or not as described. The product must be unused and in its original packaging. Please refer to our Return & Replacement Policy page for full details.

7. Do you provide warranty?

All new iPhones and accessories come with a standard Apple warranty or seller warranty, depending on the product type. Warranty details are mentioned in each product description.

8. How can I track my order?

Once your order is shipped, we will send you a tracking link via email or WhatsApp so you can monitor your delivery status in real time.

9. Do you ship internationally?

Currently, we deliver only within the UAE. International shipping will be available soon.

10. How can I contact customer support?

You can reach us via:

• Email: iphonethreesixsty@gmail.com

• WhatsApp/Phone: +971559877030